See your Denon or Marantz manual for details. The best way to troubleshoot this is to first try to connect to the “Denon/Marantz Web Controller” from an Internet browser on a PC or Mac, than try the same from the Browser or your iPhone/iPod/iPad. This can be on the iPhone/iPod/iPad, on your WIFI router or on the Denon. The most likely cause is that there is an issue with your LAN. Q: What can I do if both automatic and manual configuration fail to connect? In that case, please add a Denon or Marantz device manually via the DeRemote Settings page and then retry Auto Configuration. If your iPhone is connected via 3G or via a WIFI router that is in a different so called “subnet” (for example via a firewall), DeRemote won’t be able to detect your equipment. To automatically detect your Denon or Marantz device(s), the iPhone/iPod/iPad and the Denon device MUST be on the same local network. Q: Automatic configuration does not find my receiver. DeRemote requires a Denon or Marantz Amplifier or Receiver with BUILT-IN LAN, see the above chart. This is not a limitation of DeRemote but simply a limitation imposed by some of Denon and Marantz models. Without the Denon or Marantz being connected to the LAN, there is no way for DeRemote to communicate with the unit. The AVR-2310 does not have a LAN interface. Q: DeRemote doesn’t work at all with my AVR-2310. If your model is not listed, please contact before purchasing. NOTE: press the “.more” button on the bottom left of the Description to see the full text. Please see the list of supported and un-supported models on the AppStore Q: Does DeRemote support my Denon or Marantz xyz?ĭeRemote works fine with with all Network enabled Denon and Marantz equipment that support the Denon/Marantz “IP-remote” control protocol. If the LAN is off during standby, DeRemote can not connect to your receiver thus not switch it on. Make sure your Denon or Marantz is configured to keep the LAN powered-on during standby (see Denon Manual). Q: Why can DeRemote not switch on my receiver after I have switched it off? the maximum volume can be set with with the bottom slider select Zones and the zone you like to change open DeRemote Settings (see user manual for details) Q: DeRemote seem to limit the volume to -20dB, how can I change this?ĭeRemote keeps a volume limit per zone, independent of the volume limit of the Denon or Marantz. See below how to get request a refund from Apple. Unless you are willing to disconnect the other software, the Denon/Marantz unfortunately won’t work with DeRemote. Q: Why can’t DeRemote connect after finding my Denon/Marantz?Īre you using a home automation solution like Connect4 or Crestron? In that case the network connection is ‘blocked’ by this software as Denon/Marantz only support one 3rd-party software at a time. See the Denon/Marantz user manual for more details. Replace ip-address with the actual address of your Denon/Marantz. Manually type the URL of the Denon/Marantz: Make sure the network connection to the unit from the iPhone/iPad/iPod works by trying to connect via the Safari browser. This will reset the internal LAN controller which typically resolves most of the issues. Q: DeRemote is not working, what can I do?įirst of all try to unplug the Denon or Marantz for 5sec. Q: Is there a manual available for DeRemote?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |